2 years reassurance
Your STRELA Watch is warranted for a period of twenty-four (24) months from the date of purchase* under the terms and conditions of this warranty.
The international STRELA warranty covers material and manufacturing defects existing at the time of the purchase of the STRELA watch (“defects”). The warranty only comes into force if the warranty certificate is dated, fully and correctly completed and stamped by an authorized STRELA retailer** (“valid warranty certificate”). This Warranty is granted by “Russian collection watches” ***.
During the warranty period and by presenting the valid warranty certificate, you will have the right to have any defect repaired free of charge. In the event that repairs are improper to restore the normal conditions of use of your STRELA watch, or if you purchased a STRELA watch the case of which cannot be opened, STRELA guarantees its replacement by a STRELA watch of similar model. The warranty for the replacement watch ends twenty-four (24) months after the date of purchase of the replaced watch.
This manufacturer’s warranty does not cover:
– normal wear and tear and aging (e.g. scratched crystal; alteration of the colour and/or material of non metallic straps and chains, such as leather, plastic, textile; peeling of the plating;
– any damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch and non-observance of the use directions provided by STRELA.;
– indirect or consequential damages of any kind resulting from e.g. the use, the non-functioning, the defects or the inaccuracy of the STRELA watch;
– abnormal massive water breach due to extended use under water, while diving, swimming or taking a shower, please take the time and read the maintenance section for information about water-resistance;
– the STRELA watch handled by non-authorized persons (e.g. services or repairs) or which undergoes alterations in its original condition beyond STRELA´s control. Any further claim against STRELA e.g. for damages additional to the above described guarantee is expressly excluded, except mandatory statutory rights the purchaser may have against the manufacturer.
The above manufacturer’s warranty :
– is independent of any warranty that may be provided by the seller, for which he carries sole responsibility.
– does not affect the purchaser’s rights against the seller nor any other mandatory statutory rights the purchaser may have.
The STRELA customer service ensures the best possible maintenance of your STRELA watch. If your watch needs attention, rely on a STRELA dealer or contact us directly to schedule a service at our workshop.
* This warranty comes operative for any watch purchased after 1/1/2011. Older warranty claims may be limited.
** STRELA Authorized Retailers
*** “Кгыышфт сщддусешщт цфесруы” · D-80335 Munich/Germany
STRELA® is a registered trademark